April 20, 2009,

This letter is to inform you of our experience with Weather Tite Windows of Florida:

Namely their President Michael Hollander and his staff in the 5008 W: Linebaugh Ave
Tampa, Florida Office.

They EXCEEDED OUR EXPECTATIONS.
They restored damaged framing to better then original.

Their Lead Workman had a quiet demeanor and was most competent- He instructed
Helper in ways that created success without waste. He intuitively, from experience, knew
what to do and bow to make the Job right. Team worked steadily.

Windows recommended by Contractor meet and exceed our expectations.

The office staff met prepared project sequence paper and was always available to us. They too were quiet in demeanor and professional in application

A delightful experience for us.

Sincerely ,

Richard and Marion Acton application.

Great Service = Customer Satisfaction

We recently received an email from a customer in Florida that made us really proud of ourselves. We would like to share what they said to us with you.

Mr. Hollander,

We recently had PGT windows installed at our home in Florida by Weathertite of Florida. Your office in this area was highly professional and the service was excellent. I thought it appropriate that I mention the people we came into contact with here and let you know what great people work with you down here!

I would like to personally mention Deshawn Carter who came to our home and presented your program. He was very professional and explained the operation and advantages of your service. He also offered us a fair deal and followed through with every commitment he made. My sister and I enjoyed his company and straight forward sales approach which was honest and sincere.

Furthermore, I would like to compliment the installers, Curt and Dave the men that were sent out to do the job. Ryan and his assistant when they came by to measure and check the order. I was home both days and saw them do their work. I am a contractor and have first hand knowledge of the trades so I feel that I can judge the quality of tradesmen fairly. All four men were friendly and helpful answering any questions that I had during their time here. They were punctual, hardworking, and highly professional in their trade. They went out of their way to satisfy us and were very courteous too. It was a pleasure having them in our home.

I have recommended them and the Weathertite of Florida team to two neighbors already. I hope that helps them and your companies in the future.

Sincerely,

Victor and Julie Alderman

This just goes to show. Offering a great service, showing caring and diligence to the client, and following through your commitments leaves a lasting impression on your customers and is great for your brand.

Big Thanks to all of our employees who were involved with this job and all of the other employees who consistently represent our company with the highest standards and work ethic.